Tech Tip–Secure Your Business Wi-Fi

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Implementing a Wi-Fi solution for your business not only offers convenience for your employees, but is a welcome benefit for your customers.  Free wireless internet can result in higher store traffic, increased customer loyalty and a growth in per transaction sales. But allowing customers and non-employees into your business network puts your data and systems [...]

Reasons to Move Disaster Recovery to the Cloud

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Your network and data is critical for your business continuity.  Traditional data backup and recovery systems are effective, but costly, time consuming and can take days to restore critical data systems.  Disaster Recovery in the Cloud, or DRaaS (Disaster Recovery as a Service) can benefit businesses by performing efficient, cost-effective data protection services. Some advantages [...]

Tech Tip–Upgrade your Business Email

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Using a free Gmail, Yahoo or AOL account for business email doesn’t convey the quality and professionalism of a custom email address.  It may not matter to all your customers, but there will be some that will see a myname123@yahoo.com email address and think, “Is this a real business?” Some of the downsides to using [...]

Microsoft Security Essentials Fails to Earn Anti-Virus Certification for Second Period in a Row

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The independent IT-Security Institute performs tests on anti-virus applications every two months and issues each one a score to determine it’s effectiveness for protecting PCs against viruses and other malware.  They rank each program for protection, repair and usability on a scale of 1 to 6.  To become “AV-Test Certified,” a program must score a [...]

I’m Giving Up Google in 2013

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One of my New Year’s resolutions is to give up all the Google Services that I use except the ones that are needed to drive traffic to my sites and business. I’m fed up with being disrespected, dumped on and frustrated by their services and attitude towards my businesses, clients and personal information. A little [...]

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RingCentral Updates Service to Include Conference Calling, Business SMS and More

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RingCentral has announced the availability of their Amarosa++ update for RingCentral Office.  This update to their small business phone system will include improvements to the online interface and softphone as well as the addition of several new features. New features for new and existing customers include: Conference Calling Included with every RingCentral Office account is [...]

RingCentral Communications Professional

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Tervo Systems has recently met the training and technical requirements to offer support for RingCentral’s Voice over IP (VoIP) phone systems.  The RingCentral Communications Professional program was designed to recognize partners that offer a high level of support for small business phone systems. RingCentral offers a suite of services including Voice, Fax, SMS and Conferencing [...]

Get A Jump Start on Your 2013 New Years Resolutions with a 25% off Coupon for AVG CloudCare

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If securing your small business network is one of your New Year’s resolutions for 2013, get a jump start on it now with a 25% off coupon for a monthly, annual or bi-annual subscription to AVG’s CloudCare antivirus solution.  With CloudCare, you can manage all your desktops, laptops and servers from one web-based interface.  Install, [...]

Google Discontinues Their Free Google Apps Service for Small Businesses

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In announcement on their official Google Enterprise Blog Google has discontinued their free Apps service that was targeted towards small businesses.  Previously, individuals and small businesses could use Google’s suite of collaboration tools including GMail, Calendar and Docs for free for up to 10 users.  The ad-supported service was quite popular with individuals and micro [...]

10 Small Business Technology Resolutions for 2013

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The new year is only a few weeks away and you’ve probably already thought through some of your business goals for the year, but you should also consider some technology resolutions for 2013.  Here are ten to consider: Review Your Data Backup and Restoration Strategy If you don’t have a backup strategy, it’s time to [...]